FAQ's

Order Processing

All orders are handmade and made to order. Please allow 5-7 business days for processing of orders as all orders are made by solely our owner and creator. If you have a large custom order such as party/shower favors, please allow up to 2 weeks for processing.

Testimonials

"I love your creams! I shared them with my children and co-workers. I have very sensitive skin and can't wear perfume products directly on it. My skin absorbed it instantly but still had shine that was not greasy." - K. Simons

"I used the beard oil on my face/beard and brows. It works very well. I usually get a rash, redness, and irritation with my normal beard products but right away after using your beard oil I noticed a difference. My skin did not turn red and no flare ups. It removed all flakes in my brows and my skin soaked it right up." - L. Rios

"This beard stuff is amazing!" - D. McDaniels

"By far the best healing body butter I've ever used! The fragrance is as soothing as it made my skin feel! A little goes a long way! Very fast shipping. I'll definitely be purchasing from Jen again! - Etsy customer

"I love using the healing body butter for my chapped nipples because I'm pregnant. Also, my 7 yr old niece uses it for her skin as she has eczema. She said she loves it because it's not as thick as using shea butter by itself." - Etsy customer

"I ordered the mini body butters from Jennifer for my daughter's baby shower.She was super sweet to work with, even helping me with color changes on the ribbons and the organza bags. The body butter was a huge hit and I was disappointed that a few ladies left the event and forgot to pick up their baggies. Very emollient body butter, great for bed time use. Don't hesitate to work with Jennifer! I will be ordering more items for my own use." - Etsy customer


Shipping and Returns

All orders are shipped via USPS. Once orders have been shipped, you will receive a shipping notification so you can track your order. We currently ship within the U.S., Canada, Mexico, Puerto Rico, and the U.K.

We do not accept returns, however, if you are unhappy with your order, please contact us directly so we can determine the best resolution.

Custom Orders

Great news! We do customize orders. If you see a product that may contain an oil or butter that you are allergic to (for example, sweet almond oil), let us know. We can use another carrier oil such as jojoba oil. Or if you don't see a fragrance that you like, let us know! We may be able to order it just for you! 

If you are ordering a customized party favor or gift box that we need to handle outside of the online store, I will most likely send you an invoice for it. Please be advised that orders will not be processed until the invoice has been paid in full.

Video Testimonial

Check out this great testimonial video from one of our awesome customers!

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